Below are some frequently asked questions about our company and services, organized into topics.

Questions About Our Company

Questions covered:

• Who owns your publishing company?
• How long have you been in the publishing business?
• How many employees do you have?
• Where are you located?
• Why can’t I call you on the phone?
• How many authors use your print-on demand and ebook publishing service?
• Who are your competitors and how are you different?
• Why do you make authors submit their manuscripts for review first?

Questions About Our Services

Questions covered:

• What services do you provide?
• I’ve read a lot of negative things about self-publishing. Why should I self-publish?
• What POD book sizes do you publish?
• What will the list price of my POD book be?
• What royalty rate will I make on each sale of my book?
• What are the fees to get a book on your system?
• How many authors use your print-on-demand and ebook publishing service?
• Do you provide an ISBN?
• Can I use my own ISBN?
• Do you provide copyright registration?
• How quickly can you print my book?
• Other POD publishers offer marketing services I can buy. Why don’t you?
• What marketing resources do you provide?
• What sort of sales can I expect?
• What are some of your success stories?
• Where do you sell the books besides your web site?
• How do I get paid for book sales?
• Should I refer buyers to the Booklocker.com site or to Amazon.com or another store?
• What do I tell stores that want to order directly from BookLocker instead of Ingram?
• I want to sell my book through my own methods and channels. Can I buy the books from you at a wholesale rate?
• Do you work with authors outside of the USA?
• How can I terminate my contract with you?
• Do I need to purchase a cover from you?
• Why should I pay you when I can just do everything myself?
• Why should I use BookLocker instead of going directly to your printer?
• Why should I use BookLocker instead of submitting my book directly to Ingram / Amazon / B&N, etc. for distribution?
• Do I need to buy a barcode for my cover?
• I want my book to have a Library of Congress Catalog Card Number (LCCN). Where can I do that?
• Where can I find copyright forms?
• I want to use my own ISBN. Where can I buy a block?

Questions About Print-On-Demand Publishing

Questions covered:

• What is the print-on-demand process and how is it different than the traditional way books are printed?
• What is the difference between a print-on-demand publisher like BookLocker and a traditional publisher?
• Why should I go with BookLocker versus a traditional publisher?
• Are there some POD publishers posing as traditional publishers?
• What is the process from when you accept my manuscript to the time the book is ready for sale?

Questions About Ebook Publishing

Questions covered:

• What is an ebook?
• What format of ebooks do you publish?
• What is the advantage of publishing an ebook version of a book?
• Are ebooks published through BookLocker protected with digital rights management (DRM) technology?
• What is the largest file size you will allow for ebooks published through BookLocker?
• Does it cost anything to publish an ebook through BookLocker?
• What is the lowest list price you allow for ebooks published through BookLocker?
• How can I convert my manuscript to the format you use for ebook publishing (PDF)?

Questions From Booklocker Authors

Questions covered:

• My Aunt Bertha says she bought a copy of my book last month and it’s not showing up on my author account. Why not?
• I found a bookstore that’s claiming to have 101 copies of my book in stock. I haven’t been paid for these. Why not?
• Where can I check my author account online?
• Where can I purchase copies of my own books at a discount?
• Where is the BookLocker marketing help page?
• Should I refer buyers to the BookLocker site or to Amazon or another store?
• When do I get my royalties for Amazon, Barnes & Noble and other bookstore orders?
• How long should I allow for delivery of books I order for myself?
• When are sales logged into my account for BookLocker sales?
• I just logged into Amazon and they’ve raised the price of my book. How can they do that?!
• Why doesn’t Amazon have my cover featured?! Why does Barnes and Noble say my book isn’t available?!
• When will my book/cover art/etc. appear on Amazon, Barnes & Noble, etc.?
• Amazon has a bunch of “used” copies of my book for sale. I was never paid for those sales! What gives?!
• Hey! I found my book for sale on a bunch of websites I’ve never heard of! Did they steal my book?
• I want to add more content to my book’s description on Amazon and Barnes and Noble.
• How can I convince my local bookstore to buy my POD books?
• Should I write a sequel to my novel?
• Should I sell my books on ebay?
• I need help with book signings. Do you have any tips?
• Where can I get inexpensive bookmarks, business cards, postcards, and other products that feature my book’s cover and information?
• A book reviewer wants a free copy of my book. Is this a scam?
• Why don’t you give credit to bookstores, schools and libraries that want to order my book? Why do you make them pre-pay? Can I sell to them directly?